Workflow & Business-Rules Engine
Approval workflows, automation rules, and SLA escalations
| ID | Workflow | Trigger | Steps | SLA | Status | Actions |
|---|---|---|---|---|---|---|
| WF-018 | Patient Admission Approval | New IPD Admission Request | 3 steps | 2 hours | Active | |
| WF-017 | Discharge Clearance Workflow | Doctor marks 'Fit for Discharge' | 5 steps | 4 hours | Active | |
| WF-016 | Purchase Request Approval | PR Created (Dept) | 4 steps | 48 hours | Active | |
| WF-015 | Discount Authorization | Billing discount > 5% | 2 steps | 1 hour | Active | |
| WF-014 | Leave Approval — Medical Staff | Leave application submitted | 3 steps | 24 hours | Active | |
| WF-013 | Refund Processing | Refund request > ₹1000 | 3 steps | 3 business days | Paused |