Complaints & Grievances
Patient, staff, and visitor grievance management
| ID | Type | Category | Reported By | Severity | Date | SLA | Status |
|---|---|---|---|---|---|---|---|
| GRV-0182 | Patient Complaint | Staff Behaviour | Sunita Devi (Patient) | High | 20 Jun 2026 | 2d left | Under Investigation |
| GRV-0181 | Service Complaint | Billing Error | Ramesh Patel (Attendant) | Medium | 19 Jun 2026 | 4d left | Open |
| GRV-0180 | Incident | Delay in Treatment | Dr. Prakash Iyer (Staff) | High | 18 Jun 2026 | Breached | Escalated |
| GRV-0179 | Patient Complaint | Food Quality | Kavita Rao (Patient) | Low | 15 Jun 2026 | 0d left | Pending Closure |
| GRV-0178 | Staff Complaint | Workplace Issue | Nurse Rekha S. | Medium | 12 Jun 2026 | 8d left | Closed |