IT Helpdesk
Internal IT support tickets and request tracking
Open Tickets
12
In Progress
8
Critical Issues
1
Avg Resolution (hrs)
4.2
| Ticket | Title | Category | Priority | Assigned To | Department | Raised | Status |
|---|---|---|---|---|---|---|---|
| IT-1841 | HIS login failure — Nurse Station Ward 2 | Software | Critical | Ravi (IT) | Ward 2 Nursing | Today 09:12 | In Progress |
| IT-1840 | Printer not working — OPD Room 4 | Hardware | High | Suresh (IT) | OPD | Today 08:30 | Open |
| IT-1839 | Email delivery delay — Billing department | Network | Medium | Vijay (IT) | Billing | Yesterday 17:00 | Pending User |
| IT-1838 | PACS not loading in Radiology | Software | High | Ravi (IT) | Radiology | Yesterday 14:22 | Resolved |